When your surveying needs require more than you can do on your own, we can connect you with a capable service provider in our network to assist you with any or all of your survey-related needs.
SurveyGold Mobile is a free application that makes it easy for any number of people to conduct face-to-face surveys via a tablet device on behalf of a survey author using the SurveyGold application with a Premium or Ultimate subscription.
The following tutorial shows how easy it is to do this.
The latest release of SurveyGold is now available. This video shows some of the new features available to survey authors in the Setup Survey tab.
A complete listing of new features, enhancements and fixes contained in this release is available in the Software Update Log. Here are a couple of the new features that improve survey author productivity by providing helpful information at a glance.
How To Acquire the Update
The ability to acquire SurveyGold application updates is available to any user.
To acquire the most recent SurveyGold application update:
A software update dialog appears and the process begins by downloading the software directly from the SurveyGold software update server. After the software update files are downloaded to your computer, the process automatically installs the software updates. Normally, this entire process only takes a moment. Your data is not affected in any way as a result of software updates.
The SurveyGold application runs on the following Windows operating systems:
Need to share your responses with other SurveyGold users in real-time? Introducing two new Community features that make it easier than ever for you to share your survey responses with other SurveyGold application users in real-time.
This feature has been years in the making. We are delighted to make it available to you. It is available to all SurveyGold application users with an Ultimate subscription.
Survey response sharing is easy to setup via the Community tab and enables these features:
How to Acquire the Update
To acquire SurveyGold application updates:
A software update dialog appears and the process begins by downloading the software directly from SurveyGold online services. After the software update files are downloaded to your computer, the process automatically installs the software updates. Normally, this entire process only takes a moment. Your data is not affected in any way as a result of software updates.
Recently, I was thinking that it would be an interesting exercise to tally the number of web survey responses and field survey responses that have been processed via the SurveyGold online service since we started in 1999.
We have an application that tallies (in real-time) the number of responses that SurveyGold has processed to date. The number is impressive and is displayed below as well as on the SurveyGold Online Services Status page.
As SurveyGold application software and online services evolve and improve over time, we maintain a list of updated features and capabilities so that you can see what we are developing, enhancing, fixing and changing.
This list has always been available when performing a SurveyGold application update. Now we are making it available via our website so that the updates can be accessed by anyone at anytime.
How To Backup Your Database Using SurveyGold Online Backup
The SurveyGold application provides the ability to easily, securely and reliably backup your SurveyGold database to our online backup service. You can also easily restore your SurveyGold database using any database file you have backed up on SurveyGold backup service or any other folder location accessible by your computer. This feature is available to all users
How to Restore Your Database from SurveyGold Online Backup
How To Accept or Undo a Restored Database
You Can Trust Us With Your Data
The only motivation that we have in providing you with an online database backup solution is to make recovering your data as easy as possible in the event that you need to do so. Period.
One of the most common support scenarios we regularly encounter is when user needs to move an existing SurveyGold application from one computer to another. This can happen because of a computer or operating system upgrade or a change in responsibilities at work. In this scenario, having a backup copy of a database file is critically important in ensuring that you have uninterrupted service without data loss. Based upon this routinely occurring scenario, we are making it easy and convenient to backup and restore your data via the SurveyGold backup service.
Your SurveyGold backup file is fully encrypted so that the content of the file is unreadable when it comes to rest on the SurveyGold online backup service. We cannot and do not do anything with your backup database files on our servers other than make them available to you in the event that you need to restore a database. You have our word on that.
As the author of SurveyGold, it's my pleasure to serve and collaborate with the diverse community of SurveyGold survey authors, surveyors and respondents.