SurveyGold automatically performs the Update Activity action when the SurveyGold application is idle for a specific number of minutes (defaults to 15 minutes and can be changed via system preferences.)
This means that if you leave your SurveyGold application running (e.g., as you leave the office or leave for vacation), it will perform the Update Activity action every 15 minutes while you are gone. This will automatically collect any new web survey responses and field survey responses. It will also automatically share any newly collected responses. This feature can be disabled via system preferences.
How to Acquire the Update
- Select About in the SurveyGold application tool bar.
- Perform the Update SurveyGold action.
A software update dialog appears and the process begins by downloading the software directly from the SurveyGold software update server. After the software update files are downloaded to your computer, the process automatically installs the software updates. Normally, this entire process only takes a moment. Your data is not affected in any way as a result of software updates.