|
SurveyGold Mobile - Frequently Asked QuestionsHere are answers to questions about SurveyGold Mobile that frequently come up.
|
What Operating Systems are Supported
Currently SurveyGold Mobile runs on Windows and iOS. Future plans include Android.
Is it really free?
Yes, SurveyGold Mobile is a free product that can be installed on any computer and is especially useful on tablet computers. It can be downloaded and installed, by invitation of a SurveyGold application user, absolutely free! There are no costs for a field surveyor to use it, other than normal usage fees paid to an Internet service provider for the computer to access the Internet. All a field surveyor needs is an Internet-enabled computer and the ability to download, install and register the free application.
The SurveyGold user (survey author) who establishes a network of field surveyors must have a Premium or Ultimate subscription in order to distribute field surveys and collect responses from field surveyors.
The SurveyGold user (survey author) who establishes a network of field surveyors must have a Premium or Ultimate subscription in order to distribute field surveys and collect responses from field surveyors.
Are there limits to the number of questions or number of responses?
Practically speaking, no. Keep in mind that this solution will often be used in a face-to-face context, opportunistically to engage unsuspecting respondents. So, it's a good idea to keep questions and responses as brief as possible.
Can a field surveyor conduct more than one survey at a time?
Absolutely! A field surveyor can conduct as many field surveys concurrently as a survey author assigns to them.
Are all field surveys distributed to all field surveyors? can I pick and choose?
A SurveyGold application user (survey author) can create a field surveyor network of a many people as desired. A survey author then has complete flexibility to pick and choose which field surveyors get assigned which field surveys. It's not an all-or-none proposition.
How can I get it?
SurveyGold Mobile is a free application that can be distributed to field surveyors by any SurveyGold application user with a Premium or Ultimate subscription.
Survey authors use a Community tab in the SurveyGold application to invite anyone to join their field surveyor network and to distribute any existing survey as a field survey. Invitations to join the field surveyor network are sent via email by the SurveyGold application. The invitation provides instructions for downloading and registering the free SurveyGold Mobile application. It also describes how to join the survey author's field surveyors network once the application is installed.
Survey authors use a Community tab in the SurveyGold application to invite anyone to join their field surveyor network and to distribute any existing survey as a field survey. Invitations to join the field surveyor network are sent via email by the SurveyGold application. The invitation provides instructions for downloading and registering the free SurveyGold Mobile application. It also describes how to join the survey author's field surveyors network once the application is installed.
Can SurveyGold Application users be invited as field surveyors?
Not yet. But, it's on our road map. In the meantime, survey authors with an Ultimate subscription can continue to use the existing survey sharing features of their SurveyGold application to share survey responses in real-time with other SurveyGold application users.
