The Email Survey Campaigns feature in the Community tab is now available to SurveyGold users with an Ultimate or Premium SurveyGold subscription.
Survey authors can:
Email recipients can:
We get a lot of inquiries from our customers about how to solve problems they encounter when conducting surveys. Here are a few of the more gnarly ones and how SurveyGold easily solves them.
Modifying a Web Survey That Is Currently Being Conducted
You have deployed a web survey and you've discovered a change (e.g., correcting a typographical error, correcting a response choice omission) that needs to be made. How do you go about modifying an active survey without making a mess of your existing response data?
Learn how to solve this problem in this three-minute video tutorial.
Conducting the Same Survey via the Web, Paper, In-Person
You need to connect with survey respondents in three different ways: online via the web as well as offline via paper and in-person interviews. You need to collect the responses into a single, unified place for reporting and analysis. How do you do this without having to create the same survey using three different tools?
Learn how to create a new survey once that can then be conducted in any way you like.
Learn how to create a web survey form of your new survey.
Learn how to create a paper survey form of your new survey.
Learn how to equip your colleagues to conduct surveys offline on your behalf.
Learn how to allow anyone to electronically transcribe your completed paper questionnaires.
Managing and Tracking Respondents and Non-Respondents
You need to send an email invitation for your respondents to complete a web survey form. You need to track who has opened your email, ignored your email or responded to your web survey. You need to send reminder email invitations to those who have not responded. How do you do this?
Learn how to conduct an email survey campaign.
Viewing a Subset of Respondents Based Upon Response Criteria
You need to view and report your survey results using a subset of respondents who answered certain questions in a particular way or based upon the date they responded or a combination thereof. How do you do this without having to create multiple surveys for each time period?
Learn how to solve this problem in this four-minute video tutorial.
As a survey author, you often need to send emails inviting people to participate in a web survey that you have created. Furthermore, you need to track who has completed the web survey so that you can send reminders to people who have not responded.
Today we are announcing a new Email Survey Campaigns feature in the Community tab of the SurveyGold application.
Create CAN-SPAM compliant email campaigns easily using a step-by-step guide in the SurveyGold application. The ability to re-send email invitations to non-responders or new recipients is also supported.
This feature is available to any SurveyGold application user with a Premium or Ultimate subscription.
As the author of SurveyGold, it's my pleasure to serve and collaborate with the diverse community of SurveyGold survey authors, surveyors and respondents.