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End-of-Life and End-of-Support for SurveyGold Versions 7, 6 and 5

6/24/2014

Golden Hills Software, Inc. announces the end-of-life and end-of-support of the SurveyGold version 7, version 6 and version 5 software applications. These versions are considered legacy versions as sales and maintenance of these versions ceased many years ago.

This announcement does not apply to currently offered SurveyGold application software or SurveyGold subscription services.

December 7, 2006: Last Day to Order
The last day to order the SurveyGold 7 products was December 7, 2006.

December 7, 2006: End of Software Maintenance Releases
Golden Hills Software, Inc. no longer develops, repairs, maintains, or tests the version 7, version 6 or version 5 product software after this date. Software defects found in these versions are addressed by migrating to the current SurveyGold application.

June 24, 2014: Last Date of Support
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

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Software Update: Usability Improvements and New Graph Features

6/12/2014

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We just added usability improvements and more flexibility in how graphs appear in reports and in the SurveyGold application.

Button Bars in View Results and Analyze Results

We have introduced brand new button bars and enhanced existing button bars throughout the View Results and Analyze Results tabs. This makes it easy to discover and access SurveyGold application features that were formerly only accessible by right-clicking on a graph or report.

Enhanced Graph Properties

Also, in response to feedback from SurveyGold users, we enhanced the graph properties sheet in View Results tab by adding a Data Values tab that provides more visual preferences for graphs:

Hide or show percentages in a pie graph
Set the decimal points displayed in percentages
Hide or show values in a pie graph
Hide or show respondent and response counts
Hide or show mean, mode, median, min, max and standard deviation

The Publish Word and Publish Web actions in the Analyze Results tab respect the new View Results graph properties preferences so that graphs are published with the preferences that you set up via View Results.

How To Acquire the Update

To acquire SurveyGold application updates:

Select About in the SurveyGold application tool bar.
Perform the Update SurveyGold action.

A software update dialog appears and the process begins by downloading the software directly from SurveyGold online services. After the software update files are downloaded to your computer, the process automatically installs the software updates. Normally, this entire process only takes a moment. Your data is not affected in any way as a result of software updates.

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The Consequences of Poorly-Designed Surveys

6/10/2014

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"Poorly-designed survey instruments will yield less-than-reliable data. There. I said it. DIY platforms are springing up all over, allowing any Tom, Dick or Harry to throw a survey to the ether to collect data to inform their business decisions. What a thrill it is to collect this data for pennies per respondent! However, unless your questionnaire is designed well (which I’ll explain in a moment), the data you collect could be next to useless. Or worse, it could be just plain wrong."

This interesting Quirk's article by Darrin Helsel of Vivisum Partners shows how to make sure your surveys are asking the right questions in the right ways.

Read the Article

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Software Update: Images in an Online Survey Response Choice

6/3/2014

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We just added improvements to the online survey form. Responses choices can now display an optional graphic image file of your choosing. The graphic image file is automatically displayed in your online survey form in its original size alongside the associated response choice.

To specify the graphic image file:

Select the Value & Emoticon tab in the question properties sheet
Select "Custom..." from the Emoticon or Graphic File list
Select a graphic file from your computer
Select OK to save your preference

Note: Although the graphic image appears in the question properties sheet as a thumbnail, it will appear in your online survey form in its actual size. You can preview the actual image by moving your mouse pointer over the thumbnail image in the question properties sheet.

How To Acquire the Update

To acquire SurveyGold application updates:

Select About in the SurveyGold application tool bar.
Perform the Update SurveyGold action.

A software update dialog appears and the process begins by downloading the software directly from the SurveyGold software update server. After the software update files are downloaded to your computer, the process automatically installs the software updates. Normally, this entire process only takes a moment. Your data is not affected in any way as a result of software updates.

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End-of-Life and End-of-Support for SurveyGold Versions 7, 6 and 5

Software Update: Usability Improvements and New Graph Features

Button Bars in View Results and Analyze Results

Enhanced Graph Properties

How To Acquire the Update

The Consequences of Poorly-Designed Surveys

Software Update: Images in an Online Survey Response Choice

How To Acquire the Update

Chuck Boudreau

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