We get a lot of inquiries from our customers about how to solve problems they encounter when conducting surveys. Here are a few of the more gnarly ones and how SurveyGold easily solves them.
Modifying a Web Survey That Is Currently Being Conducted
You have deployed a web survey and you've discovered a change (e.g., correcting a typographical error, correcting a response choice omission) that needs to be made. How do you go about modifying an active survey without making a mess of your existing response data?
Learn how to solve this problem in this three-minute video tutorial.
Conducting the Same Survey via the Web, Paper, In-Person
You need to connect with survey respondents in three different ways: online via the web as well as offline via paper and in-person interviews. You need to collect the responses into a single, unified place for reporting and analysis. How do you do this without having to create the same survey using three different tools?
Learn how to create a new survey once that can then be conducted in any way you like.
Learn how to create a web survey form of your new survey.
Learn how to create a paper survey form of your new survey.
Learn how to equip your colleagues to conduct surveys offline on your behalf.
Learn how to allow anyone to electronically transcribe your completed paper questionnaires.
Managing and Tracking Respondents and Non-Respondents
You need to send an email invitation for your respondents to complete a web survey form. You need to track who has opened your email, ignored your email or responded to your web survey. You need to send reminder email invitations to those who have not responded. How do you do this?
Learn how to conduct an email survey campaign.
Viewing a Subset of Respondents Based Upon Response Criteria
You need to view and report your survey results using a subset of respondents who answered certain questions in a particular way or based upon the date they responded or a combination thereof. How do you do this without having to create multiple surveys for each time period?
Learn how to solve this problem in this four-minute video tutorial.
The Survey Author's Problem
You are a survey author. You need to conduct a survey using multiple surveyors who will engage respondents in-person, face-to-face.
The SurveyGold Solution
SurveyGold Mobile solves the problem of how to create and deploy a survey to a network of field surveyors. These field surveyors are your colleagues who use the free SurveyGold Mobile application to collect responses to your survey by engaging respondents in-person, face-to-face. Distributing the survey and collecting responses is a breeze. All you need to make this happen is the SurveyGold application and a Premium or Ultimate subscription.
How You Use the SurveyGold Application
How Your Field Surveyors Use SurveyGold Mobile
There's a problem that you, as a survey author, encounter routinely. One that often makes or breaks your ability to collect the information you need. What do you do when you need to hear from respondents that can only be reached in-person, face-to-face by personal engagement?
The ideal solution would involve a community of roaming surveyors sanctioned by you to collect survey responses from respondents in the field using tablet computers. The underlying field surveyor solution would be free for you to use, forever.
If this describes you, then we have just the solution for you...
Build and Manage Your Network of Field Surveyors
Using the SurveyGold Community feature of the SurveyGold application, a survey author with a Premium or Ultimate subscription can:
Conduct Field Surveys and Collect Responses with Ease
Using the free SurveyGold Mobile app, your field surveyor with a mobile device can:
As the author of SurveyGold, it's my pleasure to serve and collaborate with the diverse community of SurveyGold survey authors, surveyors and respondents.