Employers concerned about the response rates associated with your employee surveys should take note of this helpful article from On-The-Same-Page that defines ten variables that can affect employee response and survey validity.
The Email Survey Campaigns feature in the Community tab is now available to SurveyGold users with an Ultimate or Premium SurveyGold subscription.
Survey authors can:
Email recipients can:
The pop star diva can teach survey authors and researchers a lot about how to be successful.
Both are evolving from a public persona perspective.
Once upon a time in the 1990s, MC was fairly one-dimensional insofar as her portrayed persona and public perception is concerned. It was all derived by a Mouse-driven culture. Not any more. She's clearly changing her game to try to reach a broader, more diversified audience.
The same is true for survey tools. When they first came out, they were simple data collection tools primarily used by PC-based survey authors (another kind of mouse-driven culture). Now, surveys need to address the needs of not only the survey author, but of their community of interest including other survey authors, respondents in a variety of online and offline contexts, consumers of survey results, auditors concerned about data privacy/recoverability, and the next generation of survey authors who will take over the surveys created by the current generation of survey authors.
Both dress up differently, depending upon where they are appearing.
MC's style materializes differently depending upon where she is going to present herself. She has a public brand that consumers have come to expect (or brace for impact) and a private sense of style that is appropriate when she's keeping a low profile.
The same is true for how surveys materialize. Many public-facing surveys need to contain all the fully-branded visual elements (company logos, company website URLs and custom confirmation pages) that ensure the survey consumer that they are using the real thing. In contrast, some surveys can have a minimal sense of style suitable for the "just get it done" less formal, private contexts such as behind the walls of an institution, a working group of collaborators or researchers.
Both are being broadcast and distributed via social networks.
MC's escapades are often some of most-tweeted and re-posted topics online. Her success is embellished by and depends upon the easily accessible and connected economy that is the social fabric of today's Internet.
The success of a web survey can also be enhanced by the ease of distribution via the Internet and, more precisely, via social networks such as Twitter, Facebook, LinkedIn, Digg, Google+, Pinterest or Tumblr. It also doesn't hurt to enable smartphones to a web survey via a scan-able QR code.
Both are striving for maximum exposure.
Getting MC exposed to the masses, so to speak, requires an appreciation for and understanding of how information flows to get in front of people. The Internet reigns supreme in this regard for immediacy and reach into places where Internet-enabled devices exist. Where the Internet is non-existent or inaccessible by the intended recipient there are always the tried-and-true form factors of print, face-to-face conversations and phone calls.
While web surveys are all the rage, they aren't the end-all. Sometimes the only way a surveyor can reach the person they need to hear from is via a legacy (and surprisingly pervasive) form factor other than the Internet. Successful surveyors need to consider how to support offline means of collecting survey responses.
Both are thriving on recipient feedback.
MC is an attention-grabbing phenom. She lives or dies, career-wise, to the degree that she gets feedback (good or bad) from the target audience of people with whom she wants to connect. She and her handlers collect and respect feedback from a variety of channels.
Likewise, surveys only succeed to the degree that they collect and accurately measure the response to the questions being asked of the target audience. Successful survey instruments must have baked-in support for rating and ranking questions as well as the ability to capture the occasional tome from a respondent. Surveyors need to be able to coalesce all of their collected responses, regardless of how they are recorded (e.g., web, offline, paper), into a single, unified set of data from which to view and analyze the results. Those results should then be quickly and easily assembled by the survey author into a consumable report for decision-makers and others who need to be informed in their community of interest.
about SurveyGold Survey Solutions
SurveyGold provides a variety of smart solutions that address the needs of the modern survey author.
We get a lot of inquiries from our customers about how to solve problems they encounter when conducting surveys. Here are a few of the more gnarly ones and how SurveyGold easily solves them.
Modifying a Web Survey That Is Currently Being Conducted
You have deployed a web survey and you've discovered a change (e.g., correcting a typographical error, correcting a response choice omission) that needs to be made. How do you go about modifying an active survey without making a mess of your existing response data?
Learn how to solve this problem in this three-minute video tutorial.
Conducting the Same Survey via the Web, Paper, In-Person
You need to connect with survey respondents in three different ways: online via the web as well as offline via paper and in-person interviews. You need to collect the responses into a single, unified place for reporting and analysis. How do you do this without having to create the same survey using three different tools?
Learn how to create a new survey once that can then be conducted in any way you like.
Learn how to create a web survey form of your new survey.
Learn how to create a paper survey form of your new survey.
Learn how to equip your colleagues to conduct surveys offline on your behalf.
Learn how to allow anyone to electronically transcribe your completed paper questionnaires.
Managing and Tracking Respondents and Non-Respondents
You need to send an email invitation for your respondents to complete a web survey form. You need to track who has opened your email, ignored your email or responded to your web survey. You need to send reminder email invitations to those who have not responded. How do you do this?
Learn how to conduct an email survey campaign.
Viewing a Subset of Respondents Based Upon Response Criteria
You need to view and report your survey results using a subset of respondents who answered certain questions in a particular way or based upon the date they responded or a combination thereof. How do you do this without having to create multiple surveys for each time period?
Learn how to solve this problem in this four-minute video tutorial.
There's a problem that you, as a survey author, encounter routinely. One that often makes or breaks your ability to collect the information you need. What do you do when you need to hear from respondents that can only be reached in-person, face-to-face by personal engagement?
The ideal solution would involve a community of roaming surveyors sanctioned by you to collect survey responses from respondents in the field using tablet computers. The underlying field surveyor solution would be free for you to use, forever.
If this describes you, then we have just the solution for you...
Build and Manage Your Network of Field Surveyors
Using the SurveyGold Community feature of the SurveyGold application, a survey author with a Premium or Ultimate subscription can:
Conduct Field Surveys and Collect Responses with Ease
Using the free SurveyGold Mobile app, your field surveyor with a mobile device can:
As the author of SurveyGold, it's my pleasure to serve and collaborate with the diverse community of SurveyGold survey authors, surveyors and respondents.