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How To Enter Survey Responses That Occurred in the Past

9/3/2014

Normally, when survey responses are recorded in the Conduct Survey tab of the SurveyGold application, the current "date of entry" is recorded in the response record. However, SurveyGold also provides the optional ability to specify a specific date (e.g., a date in the past) for which the response occurred. This feature (enabled via the "Confirm response date upon Conclude Survey" SurveyGold preference setting) provides the ability to accurately record time-sensitive responses long after the survey was conducted while reflecting the date and time the past that the response actually occurred.

Furthermore, SurveyGold provides the ability to view a subset of all respondents to a given survey based upon any response to any question or a response date range or both. This "filter" feature allows you the ability to view respondents from a particular time period. It is then possible to create graphs and reports based upon the respondents in the filtered set of respondents.

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How To Solve The Biggest Survey Administration Problems

1/20/2014

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We get a lot of inquiries from our customers about how to solve problems they encounter when conducting surveys. Here are a few of the more gnarly ones and how SurveyGold easily solves them.

Modifying an Online Survey That Is Currently Being Conducted

You have deployed a web survey and you've discovered a change (e.g., correcting a typographical error, correcting a response choice omission) that needs to be made. How do you go about modifying an active survey without making a mess of your existing response data?

Learn how to solve this problem in this three-minute video tutorial.

Conducting the Same Survey via the Web, Paper, In-Person

You need to connect with survey respondents in three different ways: online via the web as well as offline via paper and in-person interviews. You need to collect the responses into a single, unified place for reporting and analysis. How do you do this without having to create the same survey using three different tools?

Learn how to create a new survey once that can then be conducted in any way you like.

Learn how to create a web survey form of your new survey.

Learn how to create a paper survey form of your new survey.

Learn how to equip your colleagues to conduct surveys offline on your behalf.

Learn how to allow anyone to electronically transcribe your completed paper questionnaires.

Viewing a Subset of Respondents Based Upon Response Criteria

You need to view and report your survey results using a subset of respondents who answered certain questions in a particular way or based upon the date they responded or a combination thereof. How do you do this without having to create multiple surveys for each time period?

Learn how to solve this problem in this four-minute video tutorial.

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Now Available: SurveyGold Mobile

11/3/2013

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Surveying people face-to-face is a team sport. It works best when you have a lot of surveyors moving in the same direction, out into the field towards the people you want to survey.

SurveyGold Mobile makes it easy. It's is a free application that is available to anyone, by invitation-only, from a survey author using the SurveyGold application.

The Survey Author's Problem
You are a survey author. You need to conduct a survey using multiple surveyors who will engage respondents in-person, face-to-face.

You need to distribute your survey to multiple surveyors using mobile devices
Surveyors need to be able to collect responses easily without always being connected to the Internet
Surveyors need to be able to easily submit collected responses back to you for reporting and analysis
You need to be able to inform the surveyors when you have collected enough responses

The SurveyGold Solution
SurveyGold Mobile solves the problem of how to create and deploy a survey to a network of field surveyors. These field surveyors are your colleagues who use the free SurveyGold Mobile application to collect responses to your survey by engaging respondents in-person, face-to-face. Distributing the survey and collecting responses is a breeze. All you need to make this happen is the SurveyGold application and a Premium or Ultimate subscription.

How You Use the SurveyGold Application

Establish a network of field surveyors capable of conducting face-to-face, in-person surveys using tablet computers
Easily distribute and assign surveys to their field surveyors
Retrieve survey responses collected from field surveyors
Deactivate a survey once the desired number of responses or time period has elapsed

How Your Field Surveyors Use SurveyGold Mobile

Join a network of field surveyors established by you
Receive field surveys from you
Conduct face-to-face, in-person surveys anywhere, without having to be online
Submit collected responses to you when online

Frequently Asked Questions

Get It Now

User Guide: How To Use Field Surveyors

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Tip for Entering Paper Survey Responses

12/5/2012

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You have distributed a paper-based form using SurveyGold and you have collected a large set of completed paper questionnaires. At first it might appear that the only way to get those responses entered into SurveyGold is to have one person sit down and manually enter the responses one-at-a-time into the SurveyGold application. While this is one way to do it, there is an easier way if you get other people involved.

The following tip describes an inexpensive and efficient way to allow others to assist you in doing data entry for large numbers of paper-based survey responses. The techniques described herein also work well for multiple phone interviewers conducting repeated over-the-phone surveys.

Step 1 - Create the Online Survey Form

Launch SurveyGold and select the Setup Survey tab.
Save your survey as an online survey form by selecting your survey and selecting Save as Online Survey in the Online group in the button bar.
Specify that you want to save the online survey form to the SurveyGold Online Services site and continue.
When the Create Online Survey Form window appears, do the following and save your survey as a online form :

Select the Appearance tab and check the checkbox entitled "Include a "Clear All Responses" button to reset the online survey form".
Select the Navigation tab and uncheck the checkbox entitled "Enable the multi-page feature that causes each section to appear on its own separate page".
Select the Restrictions tab and uncheck the checkbox entitled "Detect and prohibit multiple submissions from the same respondent."

Step 2 - Distribute the Online Survey Form

Distribute your online survey form to any number of people performing data entry for you. There are two options for distributing your online survey:

Option A (Easiest) - Save your online survey form via SurveyGold Online Services
Then email the link to your online survey form to your data entry colleagues. They can then proceed in using the form repeatedly without restriction.

Note: Option A will not be viable if you already have an online survey form distributed via the SurveyGold Online Services that has the "Detect and prohibit multiple submissions from the same respondent." This is because an online survey form that has this feature enabled is suitable for the general population of respondents who only should complete the form once, as opposed to your data entry colleagues who need to be able to complete the form repeatedly.
Option B - Save your online survey to a folder on your computer
The folder can be any network folder, shared virtual drive (e.g., Google Drive, iDrive, OneDrive) or a folder on an internal website.

Then email the location of the file to your data entry colleagues. They can then proceed in using the form repeatedly without restriction.

Note: The data entry work can be done from anywhere, not just on the computer where SurveyGold is installed. For example, it can be accessed at your colleague's home, their office, a dorm room, a coffee shop, etc.)

Step 3 - Enter Responses

Provide each data entry person with a portion of the stack of paper survey forms to enter. For each paper form, have them access the online survey form and perform the following actions:

Transcribe the responses from a paper form into the online survey form and select the "Submit Your Responses" button. (Note: The submitted responses are recorded on SurveyGold.com for later downloading into your SurveyGold application.)
Select the browser's Back button to redisplay the online survey form just submitted.
The previous responses may still be in the form. Select the "Clear All Responses" button to clear the form of responses.

Step 4 - Collect Responses

When you are ready to view the results in your SurveyGold application, simply perform the Update Activity action in the Home tab. This automatically downloads the submitted online survey responses from SurveyGold Online Services and imports them into your SurveyGold application whereby you can view and analyze the results.

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How To Enter Survey Responses That Occurred in the Past

How To Solve The Biggest Survey Administration Problems

Modifying an Online Survey That Is Currently Being Conducted

Conducting the Same Survey via the Web, Paper, In-Person

Viewing a Subset of Respondents Based Upon Response Criteria

Now Available: SurveyGold Mobile

Tip for Entering Paper Survey Responses

Step 1 - Create the Online Survey Form

Step 2 - Distribute the Online Survey Form

Step 3 - Enter Responses

Step 4 - Collect Responses

Chuck Boudreau

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